Orders typically take 2-3 business days to process and an additional 5-7 business days for shipping. You should receive 1 confirmation email with your order number immediately after ordering and then a follow up email that provides tracking information once your order has been processed for shipping.
At the moment we are not offering refunds or procesing retuns. Once an item is puchased it is yours. We try to send items out as quickly as possible so once your order is placed, a cancellation will not be possible.